Here’s How Much United Airlines Stock Tanked This Week
Delta’s voluntary compensation changes come in the wake of a horrific week for rival United Airlines, which saw its stock price tank after videos spread on social media showing a bloodied passenger dragged off a United plane after refusing to get off a supposedly oversold flight.
The policy change comes as the beleaguered airline is still in recovery mode in the aftermath of the viral video of a passenger being dragged off a Chicago to Louisville flight Sunday night.
The showrunners of the airline industry “don’t view themselves as being service companies”, said Harteveldt, while flight passengers “have shown that they’re willing to put up with an terrible lot” in exchange for cheap fares.
It was initially believed that Dr Dao was bumped off the flight due to overbooking by the airline. Agents at the boarding gate can now offer up to $2,000 (up from $800) and supervisors up to $9,950 (up from $1,350) for passengers to give up their seats, according to an internal memo obtained by the AP.
She said her husband shooed the scorpion off his tray and it landed in the aisle, catching the attention of a nearby passenger who cried, “Oh my god, that’s a scorpion”.
United faced national outrage over its treatment of a passenger who refused to give up his seat on an overbooked flight last weekend.
“Bell said another passenger who was Mexican told him, “‘Hey, that’s a scorpion, they’re unsafe, ‘.
For Dao, who came to the US after fleeing Vietnam by boat in 1975 when Saigon fell, being dragged off the plane “was more horrifying and harrowing than what he experienced in leaving Vietnam”, Demetrio said.
United is hoping to avoid a situation like the one on April 9, when David Dao was told he needed to leave a flight to make room for crew members.
Delta has reviewed its incentive policy to persuade passengers to give up their seats.
“This ensures situations like flight 3411 never happen again”, the statement said. “Airlines know that if they fix the problem themselves, it reduces the chance of government regulators telling them what to do”. Southwest Airlines paid US$758, United US$565, and American Airlines US$554.
United Continental CEO Oscar Munoz’s initial attempts to apologise were roundly criticised.