OnePlus 5 suffers from ‘jelly effect’, company rules out any issues
The OnePlus 5 is now making its way into the hands of early buyers, and some folks are noticing a sort of jelly-like effect when scrolling through apps on the device. Additionally, its predecessor, the OnePlus 3 and 3T also had display issues where lags were experienced by a substantial number of users, according to Forbes. In the meantime it has been speculated that it could be a frame rate issue as it has been noted that VSYNC on the device was disabled. This was OnePlus’ choice, to place components in such a manner, so… you’ll have to live with the “Jelly Effect’ if you’ve already purchased the device, or you can sell it if it’s overly-annoying for you, either way, it’s not going anywhere”. We’ve received feedback from a small number of users saying that at times they notice a subtle visual effect when scrolling.
OnePlus began its statement by claiming that the OnePlus 5 utilizes the same level of high-quality components as all its products.
Because the company deems it normal behavior instead of a manufacturing issue, it’s unlikely that OnePlus will see it as a sufficient reason for a warranty replacement. However, those affected may want to take advantage of the 15 days return policy.
There are a lot of theories online as to what could be causing the odd scrolling effect, and the one that I find particularly interesting is the upside-down theory.
In essence, OnePlus described the issue as completely normal and nothing like a hardware or software glitch. One popular reasoning is that OnePlus mounted the panel upside down, with some even stating that the problem goes away if the device is held the wrong way up.